Privacy Policy


This policy applies to Bikesconnect Pty Ltd (ACN 155 855 422) of 9/374 Church Street, Parramatta, NSW 2150 and related bodies corporate (collectively referred to as "Bikesconnect", "We", "Our", "Us"). Bikesconnect and entities controlled by Bikesconnect are subject to the National Privacy Principles in the Privacy Act, 1988 (Cth). Bikesconnect has a duty to maintain the confidentiality of the affairs, including personal information of our clients, potential clients, contractors and others. This Privacy Policy and Disclosure Statement explains how Bikesconnect collects and protects the privacy of personal information about you collected by Bikesconnect or provided by you to Bikesconnect via our website or from other sources. This Policy outlines the obligations which Bikesconnect has in managing your personal information we hold.

This Privacy Policy and Disclosure Statement does not apply in relation to acts and practices of Bikesconnect which relate directly to the employee records of present and former employees of Bikesconnect.

Our Disclosure Statement

Bikesconnect collects personal information in order to conduct our business, to provide and market products we sell and any services we provide and to meet our legal obligations. Bikesconnect will generally collect personal information about you directly from you when you use our website or deal with Bikesconnect over the telephone or by letter or e-mail. Bikesconnect will also collect personal information by way of forms filled out by people, face-to-face meetings, interviews, business cards, and from third parties.

Bikesconnect may collect some information about your movements throughout our website. For example, we can identify the pages on our website that your browser requests or visits. This information can only identify you as an individual if you have chosen to identify yourself, for example, by registering on our website.

You may be able to access other websites by clicking on links we have provided on our website. You should be aware that we are not responsible for these other sites. You may need to check their privacy policies and practices, which may not be the same as our own.

Bikesconnect may collect personal information about you from a third party source. Bikesconnect will take reasonable steps to contact you and make you aware of the purposes for which Bikesconnect has collected your personal information which has been obtained from a third party source.

Normally, the type of personal information collected will include your name, address, telephone number, occupation, e-mail address and service requirements. In certain circumstances, we may also collect sensitive information about you such as information about membership of a professional or trade association or health information.

The type of information we may collect and hold includes (but is not limited to) personal information about:

clients, business associates and potential clients and their employees

suppliers and their employees

prospective employees, employees and contractors; and

other people who come into contact with Bikesconnect.

Use Or Disclosure Of Your Personal Information

Bikesconnect will use and disclose personal information for the primary purpose for which the personal information was collected or for purposes related to or ancillary to that primary purpose and in other circumstances authorised by the Privacy Act.

In general, we use and disclose your personal information for the following purposes:

to conduct our business;

to provide and market our products and services;

to communicate with you;

to purchase from you;

to comply with our legal obligations; and

to help us manage and enhance our products and services.

Bikesconnect may from time to time engage third party contractors to carry out work for Bikesconnect. Third party contractors are prohibited from using collected personal information about you, except for the specific purpose for which that personal information has been supplied by Bikesconnect to the contractor.

Bikesconnect does not disclose personal information collected to third parties for the purpose of allowing them to direct market their products and services.

Bikesconnect may disclose your personal information to:

other companies or individuals who assist us in providing services or who perform functions on our behalf;

courts, tribunals and regulatory authorities; and

anyone else to whom you authorise us to disclose it.

Bikesconnect may be obliged to disclose your personal information:

under compulsion of law; or

for the sole purpose of avoiding the probable commission or concealment of a felony, or

in accordance with any order, rule, practice or procedure of any court.

Personal Information About Other People

You must not provide personal information to Bikesconnect about another person, unless that person has authorised Bikesconnect, through you, to collect, use and disclose personal information about that person for the purposes described in this Privacy Policy and Disclosure Statement.


Bikesconnect protects any personal information that we hold from misuse, loss and unauthorised access, modification and disclosure.

Your personal information may be stored either in hard copy documents or as electronic data in Bikesconnect's software or systems.

Bikesconnect maintains physical security over our paper and electronic data and premises. Bikesconnect also maintains computer and network security through firewalls and other security systems such as user identifiers and passwords to control access to our computer systems.

Sending Personal Information Overseas

Bikesconnect will not send your personal information to recipients outside of Australia without:

obtaining your consent (in some cases this consent will be implied); or

otherwise complying with the National Privacy Principles

Access To Personal Information

Bikesconnect will, on request, provide you with access to personal information held by Bikesconnect about you, subject to any limitations or exceptions in the Privacy Act.

Bikesconnect will deal with requests for access within a reasonable time. You must pay Bikesconnect for reasonable costs incurred by Bikesconnect in providing you with access. Bikesconnect will advise you of the likely cost in advance and will require you to verify your identity and specify what information you require.

If Bikesconnect refuses to provide you with access to personal information about you, Bikesconnect will provide you with reasons for the refusal, in accordance with the requirements of the Privacy Act.

Up-to-Date Information

Bikesconnect will take reasonable steps to ensure that your personal information is up-to-date when collected or used by Bikesconnect. If any personal information held by Bikesconnect about you is incorrect, you should contact Bikesconnect immediately, so that we can take reasonable steps to correct incorrect information about you.


If you wish to gain access to your personal information or make a complaint about a breach of your privacy or if you have any query on how your personal information is collected or used or any other query relating to Bikesconnect's Privacy Policy and Disclosure Statement, please contact our Privacy Officer: or by writing to

Bikesconnect, PO Box 1063, Fairfield NSW 1860.